Privacy Policy
Last updated: June 2025
At TheBalaclavas.com, we value your privacy and are committed to protecting your personal information. This page explains how we collect, use, and safeguard your data.
1. Information We Collect
We may collect your name, email, phone number, shipping address, and order details when you contact us or place an order.
We also collect general data like your browser type, IP address, and time spent on our site to improve user experience and prevent misuse.
2. How We Use Your Information
Your data is used to:
- Process and deliver your orders
- Communicate regarding your inquiries or shipments
- Improve our website and services
- Send updates or promotions (only if you subscribe)
3. Payment Method
We accept payments only via TT (Telegraphic Transfer) to our official company bank account.
We do not collect or store any card or online payment data.
All order and payment confirmations are managed through our verified company email: [email protected].
4. Data Protection
We take all reasonable steps to keep your data secure. Access to your personal information is restricted to authorized team members only.
5. Sharing Information
We never sell, rent, or trade your data. We only share what’s required with trusted partners who help us ship and deliver your orders.
6. Cookies
Our website uses cookies to improve functionality and performance. You can disable cookies anytime in your browser settings.
7. Your Rights
You can ask us to correct or delete your personal data, or opt out of marketing emails, by contacting [email protected].
8. External Links
Our website may contain links to other sites (for example, courier tracking or social media). We are not responsible for the privacy practices of those websites.
9. Updates
We may update this Privacy Policy when needed. Please review it occasionally to stay informed.
Contact Us
For any privacy or data inquiries, please contact:
TheBalaclavas.com
Email: [email protected]
Sialkot, Pakistan